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Dispatch: conversion-rate-opti... // Status: Published
November 10, 20247 min read

Conversion Rate Optimization Beyond A/B Testing

Why most CRO programs fail and the systematic approach that actually moves metrics.

BD
ValyouPrincipal Engineer
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Conversion Rate Optimization Beyond A/B Testing

Most conversion rate optimization programs are just A/B testing programs. They test button colors, headline variations, and form field counts. And they plateau quickly.

Here's the systematic approach we use that actually compounds over time.

The Testing Trap

A/B testing is a verification tool, not a strategy. Running tests without a systematic framework is like having a microscope without knowing what you're looking for.

The typical pattern: 1. Run random tests based on "best practices" 2. Get some wins, mostly inconclusive results 3. Run out of obvious things to test 4. Declare CRO "doesn't work for us"

The Systematic Alternative

Our CRO framework operates on three layers:

Layer 1: Technical Performance Before testing anything creative, ensure your technical foundation isn't leaking conversions: - Page load time under 2.5 seconds - Core Web Vitals passing - Zero JavaScript errors in conversion paths - Mobile experience parity

We've seen 20-30% conversion lifts from technical fixes alone.

Layer 2: Friction Mapping Map every friction point in your conversion funnel: - Form field requirements - Account creation requirements - Trust signals (or lack thereof) - Confusing navigation paths - Missing information at decision points

Systematically address each friction point, measuring impact.

Layer 3: Value Proposition Testing Only after layers 1 and 2 do we test positioning and messaging: - Headline frameworks - Social proof placement - Offer structure - Urgency/scarcity elements

The Compounding Effect

This layered approach compounds because each layer builds on the previous: - Better technical performance means more accurate test results - Less friction means smaller improvements are statistically detectable - Clearer baseline means better understanding of what's actually moving the needle

Measurement That Matters

Stop measuring conversion rate in isolation. Track: - Conversion rate by source: Paid traffic converts differently than organic - Revenue per visitor: Higher conversion of lower-value customers isn't always a win - Time to convert: Shorter cycles indicate clearer value communication - Downstream metrics: Converted users who churn aren't wins

The Bottom Line

CRO isn't about running more tests. It's about building a systematic understanding of what drives conversion in your specific context, then methodically optimizing each layer.


Ready for a conversion audit? [Start the conversation](/contact).

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